Frequent Questions:
- ❓How do I see the past location of a device?
- ❓What is the padlock symbol displayed on my device in the app?
- ❓ What are my AT1 battery modes
- ❓Why is my tracker saying it's offline?
- ❓ I've activated and logged into the dashboard but I can't see my tracker's location?
- ❓ I can't locate my IMEI number?
- ❓ How do I see the location of my tracker?
- ❓ How accurate is the location data?
- ❓ Can I use my own SIM card in ShieldGPS devices?
- ❓ How do I purchase a service plan?
- ❓ How can I update my billing details?
- ❓ How do I re-activate an existing device?
- ❓ How do I cancel my subscription?