User Guide
2022-10-17
Contents:
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Activating your Device
Each ShieldGPS GPS tracking device requires an active subscription before it is able to operate. If you haven’t already done so visit the following URL in your web browser:
From here you will be prompted to enter your device's unique IMEI number to begin the activation process. This number is 15 digits long and is typically printed on the device itself.
Once you enter the correct IMEI number you will be asked to create a new account (or authenticate an existing account). Following that you will be asked to pick your preferred plan and subscription price for your device (different plans support different capabilities) and finally you’ll be asked to enter payment details.
Once you complete this final step your account will be created and your device will be activated on our network. The email address and password you enter during activation can now be used to login to the ShieldGPS tracking web dashboard and smartphone app on Android or iOS (see later).
Please note that following activation it can often take a few hours before your new device is able to upload it’s location to our platform. Please be patient. If your device location is not displayed after 3 or more hours reach out to us at support@shieldgps.co and we’ll be happy to assist.
Logging In
Web access
To access the ShieldGPS tracking platform via web visit the following URL in your web browser (both Mobile and Desktop are supported):
https://shieldgps.co/dashboard
Once the webpage is has loaded you should see a login prompt. Enter the email address and password you chose during device activation:
Once you login to the dashboard you’ll be presented with a live map view detailing the location of all active and online GPS trackers in your account. Each device displayed on the map has its location updated in real time (as your device moves location you should see the map update within a few seconds).
App access
To access the ShieldGPS tracking platform via our native app, please navigate to your preferred Appstore on your smartphone and search for “ShieldGPS”.
You will also be provided Appstore links in your activation email.
Download the app and open it on your smartphone.
Enter the email address and password you chose during device activation. Once you login to the app you’ll be presented with a live map view detailing the location of all active and online GPS trackers in your account. Each device displayed on the map has its location updated in real time (as your device moves location you should see the map update within a few seconds).
Location History
The ShieldGPS Tracking Dashboard will be able to save and replay location data that is recorded by your tracking device(s). The exact amount of history stored depends on the subscription/plan you choose but most plans include at least 3 days of location history.
To access your device’s location history simply click or tap the location history icon towards the top right of the home screen:
Once selected you’ll see the menu expand further so that you can select how much location history you would like to download. For example, 1 day, 3 days or 7 days:
Once you select your preferred option, the dashboard will download your device(s) location history and draw the route(s) taken by your devices:
You can use the playback slider control to see where your vehicle was located at specific points in time. Simply drag the slider to the desired time and your vehicle’s icon will update to show the correct location:
You can also hit the play button to replay your vehicles journey, or the skip buttons to move ahead or backwards in 5 minute intervals.
When you are ready to exit location history mode and return to real time location tracking, simply tap the location history button again or tap the X in the top right of the playback slider control popup:
Geofences
Geofencing allows you to define geographic areas that are important to you. The ShieldGPS Tracking Platform can then alert you when your device(s) enter or exit these predefined areas.
Creating geofences
To create a new Geofence, tap the Geofence editor button located in the top right corner of the screen:
Once selected, simply click (or tap) on the map to begin drawing your new Geofence. Each click/tap corresponds to a geographical point that defines your new Geofence:
Continue clicking on the map to define new points of your Geofence:
You can remove a point by tapping it again.
Once you have completed drawing your new Geofence, tap the ‘Next’ button:
From here you’ll be asked to give your Geofence a name and set whether it should alert you on your device entering the geofence, exiting the geofence, or both:
Tap ‘Save’ to finish creating your new Geofence.
Your new Geofence has now been created and the ShieldGPS Tracking Platform will alert you when device(s) enter or exit it.
Editing Geofences
To edit a Geofence, tap the Geofence editor button again and then tap on an existing Geofence that you would like to edit.
Drag any points that you would like to change or tap a point on the Geofence to delete that position.
Once you have edited the Geofence, or to delete it entirely, click next.
To delete the GeOfence, click delete. Otherwise, click save to exit.
Location Alert Lock
Location alert lock is a smart, one-time, Geofence positioned at your current device location from when you activate the lock. When active, if your device moves from that location you will receive an alert.
To activate a location alert lock, tap the tracker you wish to lock on the live map view. In the bottom popup, tap the padlock icon. The icon will turn red to let you know you have activated the smart lock. To remove the lock simply tap the padlock icon again and the lock will turn black to let you know it has been removed
Device Settings
Low Battery Alert
To enable an alert if your device batter drops below 10% tap the tracker you wish to be notified of on the live map view. In the bottom pop up tap the “more” icon. In the device menu toggle on the “Low Battery” switch.
Speeding Alerts
To enable an alert if your device travels faster than a defined speed threshold, tap the tracker you wish to be notified of on the live map view. In the bottom pop up tap the “more” icon. In the device menu tab the “Speeding” sub menu. Toggle the “Enabled” switch on and drag the slider below to set the speed threshold.
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